Get in touch with us
We'd love to hear from you
Appointment Hours
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
8.30 am - 5 pm
8.30 am - 5 pm
8.30 am - 5 pm
8.30 am - 5 pm
8.30 am - 5 pm
Closed
Closed
Contact Details
Address:
62 Denison Street, Hamilton East, NSW, 2303
Phone: 02 4946 6000
Fax: 02 4996 4038
Email: reception@newcastlegp.com.au
Our Practice is open 5 days a week.
Our switchboard is available to take calls Monday to Friday 8:00am - 5.00pm.
After Hours Assistance
Our after hours provider is National Home Doctor Service – 13 SICK
If you need a doctor after hours please ring 13 7425
Always ring an Ambulance on OOO in an emergency
Complaints or Feedback
Although we try our best it is inevitable that from time to time a patient may have a complaint about our services. This feedback is very important to us as it alerts us to problems with the service we are providing and drives us to find a better way of doing things.
If you have any suggestions, ideas or would like to make a complaint, you can either:
-
Contact the surgery and ask for the Practice Manager
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Email the Practice
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Let our reception staff know
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Write us a letter
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Place your suggestions into our suggestion box
We generally respond to all complaints by contacting you by phone and following up with a written letter.
However, if you would like to take your complaint further and speak to an external body, you can contact:
NSW Health Care Complaints Commission
Locked Bag 18
Strawberry Hills 2012
Telephone 1800 043 159